Sleep Doctor Mattress Consumer Complaints All Reviews

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Sleep Doctor Mattress Reviews

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  • Beware of Money looters - Worst ever bed and Worst Service

    Worst ever experience I have ever had in USA. You will become patients if you use sleep doctor bed. Here is the story, we went to Lansing, MI store, met the sales Guy, tried the beds available asked about the reviews. Ordered a bed for 636 USD. Bed arrived as said. We were happy and started sleeping in the bed, within two days got a back pain. Then we realized that the bed had sag inside. Went to the store again and complained, this time there was another sales person was there. After hearing our story, he said sorry to hear that and the bed that we ordered was not a good Bed. This... More...
    (Shopping, Chain Stores)
    philip12345's Picture   philip12345    1 Comments   Comments
  • Sleep Doctor Mattress In Lapeer, bad bed

    Bought a Aura Lux-Firm matters in 2011,that was manufactured on 2-14-2011. When we went in to find a new mattress was told by the store manager we would NEVER have to buy another mattress for the rest of our lives. It is only 2013 and we hate this mattress. You cant roll over it already has indents of where my husband and i sleep and we have turned the mattress to prevent this, it didn't do a thing. Can physically see the indents when bed is made. We are both cancer survivors and wake up unrest-ed after a night of tossing and turning trying to get comfortable. We loved our old... More...
    CJCMBBP's Picture   CJCMBBP    1 Comments   Comments
  • Origins Organics Memory Foam Mattress

    We purchased this mattress along with a Tempurpedic adjustable base for $1700/each piece and it was delivered on June 25, 2010. After just 2 1/2 years, the sides of the mattress are very soft and my husband actually fell out of bed this morning because the side gave way. I called the Grand Haven Sleep Doctor store and they tell me the company that manufactured the mattress is out of business and they want to charge $70 to come check it. I sold bedding for over 10 years and never heard of someone charging to check out a defective product. They say that if it is defective they will give... More...
    bpclark's Picture   bpclark    1 Comments   Comments
  • Sleep Doctor Mattress warranty replacement.

    My wife and I bought a new box spring and mattress from Sleep Doctor Mattress in Kalamazoo Mi. We were offered a replacement warranty so if anything happens to it in the next 10 years they would replace it free of charge. Yesterday my wife noticed the box spring was broken and we placed a call to the store. At first the manager Jesse didn't even want to look up our account. After finally talking him in to looking at our account he said there would be a $70 service call fee for them to come look at it. If it is determined to be a factory defect then we can do something, if not we would... More...
  • I wake up in PAIN everyday

    We purchased a Queen sized Sleep Doctor Mattress set from Okemos, Michigan within the past year. I was never "fitted" (didn't even know that was supposed to happen) or told return policies until after the purchase. I tried to deal with the local manager several times (I even tried to call the owner of Sleep Doctor, who apparently cannot be reached.) One associate from the Okemos store even told me that "comfort is not guaranteed". Isn't COMFORT the MAIN reason you buy a new mattress?!! After thousands of dollars, I now wake up to neck, back and spine pain... More...
    (Featured Editor)
    brenna's Picture   brenna    1 Comments   Comments
  • badbed

    I went to Sleep Doctor in Jackson, Mi. I told them I needed a firm mattress. I showed them the one I picked out. I was asked if I was a sied or back sleeper and was shown another bed"with the same firmness but supported a side sleeper better per Doctors, Chiros etc. So I asked what if it wasn't comfortable after sleeping on it for more than just 5 minutes in the store. I was assured they take care of their customers. After a couple of nights on the bed I was having neck and back pain. The bed felt just like the old bed of 12 years I was getting rid of. I thought I would give... More...
    (Featured Editor)
    badbed's Picture   badbed    1 Comments   Comments


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